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Why does spectrum charge you for the whole month when you disconnect service? that's like theft...?
“That's their business model. Don't refund for services not used. It's a subscription service and they're always right!”
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Why are your customer reviews so poor? is your company really that bad?
“Customer service starts with a 45 minute wait to talk to a tech support person whose only skill is changing the password. They can't explain why the password is randomly changed and can't pass you on to anybody that can explain their horrible service. STAY AWAY! You will save hours of headache and frustration.”
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Sick of constant connection issues. i am going to cancel. $110 per month for constant issues.
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Is there additional cost for a third and forth dvr?
“They charge you for any and all all DVRs in Ga I believe it is over 12 dollars for the first and do not know pricing for additional.”
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How come a new customer can get a better package deal than a 14 year customer?
“Welcome to Spectrum. For those of us who were with Time Warner for years prior to the acquisition we found out customer loyalty went with TIme Warner when they left.”
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